When I was a kid we were told to shut up and listen. “Children are to be seen,” my dear Father would admonish “not heard.” So I didn’t speak up. Later in life, I somehow gleaned the power of the spoken word. I discovered I could give instructions and motivate staff,...
Sometimes you don’t get what you want because…wait for it… you don’t ask. It could be asking for the next sale. Getting your boss, husband, wife, child, or pet iguana to understand you. Or just getting Gerry in Engineering to cover for you in a meeting. Knowing how to...
Waffling is for waffles - when you want something done, use straight talk. I used to worry about hurting people’s feelings with my words. Then I got old and curmudgeonry and all bets were off. It’s not that I’m insensitive. I think I’m as sensitive as any man who...
Wouldn’t it be awesome if you could go up to anyone and strike up a conversation? Maybe it’s your next sales meeting, networking events, summer parties, or even meeting a new neighbour. Actually, it’s not that hard, if you know a few tricks. Sure, you might feel...